FAQ

FREQUENTLY ASKED QUESTIONS

Which services do you provide?
We offer the following services tailored for film, TV and video game music:
• Mixing in any format from Mono to 5.1
• Stereo or Surround Stemming
• Organizing and Managing Project Assets
• Synchronizing Mixes to Picture
• Delivering Final Mix Stems to the Dub

How do I pay for your services?
Use any major credit card or Paypal. Contact us for a personalized quote and to set up a meeting in the studio.
I am a Film, Television or Video Game composer – when can you get started on my music?
The first thing you should do is to contact us so that we can discuss your project and get an exact understanding of what your needs are.
What can I send you?
We can work on anything from a Pro Tools session or Logic Project to a full multi track recording done at a scoring stage or recording studio.
What format do you need my audio in?
We accept all commonly used audio formats such as WAV, AIFF and Sound Designer. All audio needs to be in the following resolution and sample rate: 16 or 24 bit / 44.1, 48, 96 or 192 kHz.
How do you deliver the tracks?
Once we have mixed your track, we will digitally send you a mix to listen to. After you have listened we will then make any changes you need, and once you are completely happy, send you 24bit, 48 kHz stereo or 5.1 master audio files.
The files are kept on our system for three months, and upon request we will send you all the data files of your session so that you can store them for your own archive purposes.
My project is already mixed – how does your mastering service work?
You will need to send us the Interleaved Stereo Files of your mixes in any of the formats listed above. If you wish, you can provide references for how you want your project to sound, and we will let you know if we have any suggestions about your tracks.
After you have listened we will then make any changes you need, and once you are completely happy, we will send you 24bit, 48 kHz stereo or 5.1 master audio files.
The files are kept on our system for three months, and upon request we will send you all the data files of your session so that you can store them for your own archive purposes.
What is your privacy policy?
Your privacy is important to us. We will not share any personally identifiable information with anyone for any reason without your explicit permission.
We are obligated to keep your material confidential. Your sketches will not be played for any other purpose except as needed to record tracks for your song and/or musical piece.
What are your terms of use?
Customer is the rightful owner of the Master Recording and/or Composition and all elements contained therein and warrants that it does not violate any law or infringe upon or violate the rights, including without limitation all copyright rights, of any individual or entity. If Customer is not the rightful owner then they warrant to A-STREAM PRODUCTIONS, LLC. that they have the necessary and required permission/license from the rightful owner to re-record, edit and/or modify the Master Recording and/or Composition. Customer agrees to indemnify A-STREAM PRODUCTIONS, LLC. its agents or assignees and hold them free and harmless from and against any and all claims, liabilities, costs, losses, damages or expenses, including but not limited to, reasonable attorney fees and court costs, arising out of any failure or breach by Customer with respect to its warranties as set forth in this Agreement.
A-STREAM PRODUCTIONS, LLC. is not responsible for loss or damages caused by using its services. The customer waives the right to bring any legal action(s) against A-STREAM PRODUCTIONS, LLC and/or its staff due to any damages or loss, financial or otherwise, resulting from customer’s use of our recording, tracking, mixing, editing, mastering or consulting services.
A-STREAM PRODUCTIONS, LLC reserves the right to refuse service at its discretion and/or terminate service at any time.
A-STREAM PRODUCTIONS, LLC. only maintains your tracks for a period of three months following the completion of each project. It is the customers responsibility to store the data after this period of time.